• Eligibility requirements under the Home Energy Efficiency Retrofits method  of the NSW Energy Saving Scheme(ESS), Installation of High Efficiency Appliances for Businesses (IHEAB) and the Peak Demand Reduction Scheme program (PDRS)
• Offer only for NSW. Following postal codes in NSW are not included in the offer: 2477,2478, 2479, 2481, 2482, 2483, 2484, 2485, 2486, 2487, 2488, 2489, 2490.
  
• Offer only for Residential sites and Small Businesses
• Offer per site.
• If it’s a business, the electricity consumption must be below 100MWh per year or 273KWh per day.
• Discount incentive is offered separately from any offer provided by the Aircon installer and/or supplier.
• Discount incentive will depend on the energy savings obtained on each model of air conditioning unit through the NSW ESS.
• Eligible Aircon Units can be found in on the NSW Government Safeguard certificate estimation tool website
• Example incentive discounts will vary depending on the Air Conditioning unit installed.
• Only Air Conditioning units approved by the NSW ESS will obtain the discount incentive.
• The discount cannot be paid to the Original Energy Saver, it must be provided as a discount on the amount paid for the Unit and/or the installation.
• Payments to be done by Bank deposit, Credit Card or Paypal. Cash is not accepted.
• Photographic evidence of the premises, previous products (When replacement) and new products installed will be required to comply with the NSW Energy Saving Scheme program.
• Customer Nomination and Post- Implementation declarations will be required to be signed in order to comply with the NSW Energy Saving Scheme.
• When it is a business, the customer must have a valid ABN and registered address, which must match the address on the electricity bill.
• Products and example prices shown on the website are only informative and may vary to the products and prices to be installed on site depending on availability and product model. However FREEWATTS PTY LTD will only install products approved by the NSW Energy Saving Scheme.
• All removed products will need to be removed  and properly disposed of according to the NSW ESS.
• FREEWATTS PTY LTD is not liable for any incorrect installation or product failure, as FREEWATTS only supplies the services of submitting the evidence to the NSW Energy Savings Scheme program. The contractor will be liable for the installation of the products.
• FREEWATTS PTY LTD is not liable of the installer doesn't upload the correct information into the calculation tool used by FREEWATTS PTY LTD to obtain the incentives of the NSW ESS.
• FREEWATTS PTY LTD is not liable if the Aircon installed is not approved by the NSW ESS.
• Replacements and also new installations apply for Split and Ducted AC units.

• The timeframe of the product warranty will depend on the model and brand of the unit. The warranty of the product is dealt directly with the manufacturer and/or product distributor.
• One-year-warranty on the labour directly with the contractor.

FREEWATTS PTY LTD's policy to respect your privacy regarding any information we may collect from you across our website, https://freewatts.com.au, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 11 September 2019.